FAQ

Login Details

• Cannot login to my Subscription
• Cannot login to my Payee Account
• Create Student Access details
• Create a Payee Account

Account Management

• Change Student Access login details
• Change the admin details for a Payee Account

Subscription Options

• Licence options
• Purchase a subscription
• Purchase for an entire district
• Manually renew your Subscription
• Auto-renewal Subscriptions
• Sharing access details

Technical Questions

• Clearing Cache, Cookies and History
• Collecting student data
• Firewall rules and critical domains

Payment Information

• Purchase Orders and Invoices
• Storing payment details