Chris Thornton

  • Total activity 39
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Activity overview

Latest activity by Chris Thornton
  • Chris Thornton created an article,

    Minimum Browser Requirements

    Your browser should meet the minimum requirements before you play HelpKidzLearn products in your browser. ✅ Edge >= 79 (any platform) ✅ Chrome >= 70 (any platform) ✅ Safari >= 16 (any platform) ✅ i...

  • Chris Thornton created an article,

    Clearing Cache, Cookies and History

    In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn't work, follow the ...

  • Chris Thornton created an article,

    Manually renew your Subscription

    To renew your Subscription and Licence(s) manually, log in to HelpKidzLearn using your Payee Account email address and password.  Visit: https://shop.helpkidzlearn.com/my-account  Enter your login...

  • Chris Thornton created an article,

    Cannot login to my Payee Account

    Access your Payee Account Visit: https://shop.helpkidzlearn.com/my-account  Enter your login details: Email Address (e.g. myemail@email.com) Password: ****** Forgot your password? You can perform...

  • Chris Thornton created an article,

    Purchase Orders and Invoices

    Purchasing via PO and Invoice A subscription can be purchased using an official purchase order in countries where HelpKidzLearn has a designated reseller. Once a purchase order number is submitted ...

  • Chris Thornton created an article,

    Storing payment details

    HelpKidzLearn process card payments through PayPal and Stripe. Both provide secure e-commerce transactions utilising the latest encryption technology. HelpKidzLearn will not have access to your cre...

  • Chris Thornton created an article,

    Change Student Access login details

    Login to the Payee Account Visit: https://shop.helpkidzlearn.com/my-account  Enter your login details: Email Address (e.g. myemail@email.com) Password: ****** Forgot your password? You can perf...

  • Chris Thornton created an article,

    Update admin credentials for a Payee Account

    Login to the Admin / Payee Account Visit: https://shop.helpkidzlearn.com/my-account  Enter your Payee / Admin login details: Email Address (e.g. myemail@email.com) Password: ****** Forgot your ...

  • Chris Thornton created an article,

    Auto-renewal Subscriptions

    Auto-renewals Subscriptions will be automatically renewed (“auto-renewal”) 7 days before the end of each Subscription period. Turn off auto-renewal To disable auto-renewal please login to the Hel...

  • Chris Thornton created an article,

    Cannot login to my Subscription

    If you are having difficulty logging in, please ensure you are using the correct login details.  Access your Service (e.g. Games) Visit: https://hub.helpkidzlearn.com Enter your access details: Us...