Web accessibility compliance statement

The HelpKidzLearn website has been designed and developed with the needs of learners with a range of disabilities and complex needs in mind. We’ve also taken on board international guidance and best practices on web accessibility.

HelpKidzLearn is committed to testing and delivering all web content on the HelpKidzLearn website to WCAG 2.1, level A and AA compliance. We achieve this by testing our web pages and content against the WCAG 2.1 Level A and AA checkpoints and make changes to ensure we meet the success criteria.

The checkpoints we test against are taken from the technical standard Web Content Accessibility Guidelines 2.1 (WCAG), published by the World Wide Web Consortium (W3C). We test using this standard to ensure that we’re meeting their responsibilities under the Equality Act 2010 and the EU Web Accessibility Directive.

We’re always working to make improvements to the accessibility and usability of the website, especially where content and delivery is reliant on third-party providers.

We try our best to ensure we test with a wide range of technologies, but we can’t commit to testing every browser version with every version of assistive technology, nor testing on every operating system version or mobile handset type. We focus on testing with more recent technology, as this enables more security and provides improved accessibility features and accessibility support for users.

We test the website using the following browsers and assistive technology combinations:

• Microsoft Edge (latest version)
• Chrome (latest version)
• Apple OS – Safari (latest version)
• Windows High contrast mode (Edge).
• In browser magnification up to 400 percent.
• Keyboard navigation only.

HelpKidzLearn is not responsible for the content of external websites, nor any accessibility issues that may be present on those websites.

While we try to ensure support for older browsers, it is not always possible or feasible to continue this support. We urge those on legacy systems to upgrade, as this will provide the most optimised and secure browsing experience.

We are committed to the continual improvement of the accessibility of our website. We achieve this by doing the following:

• Perform regular accessibility audits.
• Speaking with our customers and incorporating their feedback to improve our services.
• Keep up with the latest best practices and evolving standards.

If you experience any accessibility issues while using our website, please let us know by emailing [email protected]. 

If you experience any accessibility issues with any documents found on the HelpKidzLearn website, please request an alternative format by emailing [email protected].