Firewall rules and critical domains – Hub & Products
Domains needed for the Hub and HelpKidzLearn products, including Games, Stories, etc.
Chris Thornton
Last Update a month ago
In the event that you are presented with an error code similar to the screenshot below, you would be advised to clear your browsing data, including cookies and cache. If the issue persists you may be required to add a number of domains to your firewall rules.
"Oops, something went wrong..." and error code including 8 characters e.g "CMJTSVPF"
Please pass these on to your network admin to add to your firewall.
Critical Domains:
Inclusive Stories / Games (Sequential):
Last updated: 21st June 2024.
ChooseIt Maker:
Cosmetic / Other:
Last updated: 18th September 2025.